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CELLULAR LINE

Data Protection Policy cellularline

Introduction
Our company pays particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

As a Swiss company offering its services on Swiss territory, we comply with the Federal Data Protection Act (DPA). In addition, we make every effort to comply with European Union regulations (DPA).

Collection of personal information
The personal information we collect is collected through forms and through the interactivity established between you and our website. When you fill out one of our online forms, we collect the following information:

  • Name
  • First name
  • Email address
  • Phone number
  • Postal address

We also use, as described in the next section, cookies and/or logs to collect information about you.

This data is not transmitted or resold to third parties under any circumstances.

Forms and interactivity :
Your personal information is collected through forms, namely:

  • Website registration form
  • Order Form

We use the information we collect for the following purposes:

  • Follow-up of the order
  • Information / offers related to your initial request • Statistics
  • Contact

Your information is also collected through the interactivity that may occur between you and our website in the following ways:

  • Statistics
  • Contact

We use the information we collect for the following purposes :

  • Comments
  • Correspondence
  • Information or offers related to your initial request

Right of opposition and withdrawal
We are committed to providing you with the right to object and withdraw your personal information.
The right of opposition is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, contact us using the contact information provided at the bottom of the page.

Right of access
We undertake to recognize a right of access and rectification to the persons concerned who wish to consult, modify or even delete information concerning them. In order to exercise these rights, please contact us using the contact details given at the foot of the page.

Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures: 

  • SSL (Secure Sockets Layer) protocol

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a degree of risk is always present when using the Internet to transmit personal information.

Third Party Services
Hosting
Our website is hosted by Infomaniak

Newsletter
Our newsletter allows us to send you information and offers. You can unsubscribe at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us. Our service provider is the company Infomaniak Network SA based in Switzerland.

Tags Management Systems (TMS)
Our website uses Google Tag Manager (GTM). This system allows us to manage the different tags used on our site. We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, the tags actually deployed and how they are deployed. This data may be used by them to improve, maintain, protect and develop their services. Our service provider is Google Inc. in the USA.

Analytics
Our website uses Google Analytics. This system makes it possible to establish various analyses of the frequentation and use of our website.
The information collected consists in particular of your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page as well as the various interactions with our site (consultation time, clicks, completed forms, etc.). We use this data anonymously (anonymisation of IP addresses) in order to improve our services and offers, but also to personalise the content of our site.
Our service provider is Google Inc. in the USA.

Other third party services and content
Our site may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons or other features. This means that the providers of such content may record your IP address or other information. For example, if you’re signed in to your Google Account, access to a page containing a YouTube video may be assigned to your account.

Storage duration
The personal data that we process via our site are stored as follows, according to their type:

  • Google Analytics: the data collected is anonymised, and we have set a retention period of 26 months.
  • E-mailing: if no interaction takes place (opening, click, …), your data are anonymised for a maximum of 30 months from the last interaction.
  • Data entered in forms: maximum 30 months.

Legislation
We undertake to comply with the legal provisions for Switzerland.