CELLULAR LINE

Cellularline Privacy Policy

Introduction
With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. Therefore, we are committed to respecting the confidentiality of the personal information we collect.

As a Swiss company offering its services on the Swiss territory, we comply with the Federal Data Protection Act (LPD), and we also make every effort to comply with the regulations of the European Union (RGPD).

Collecting personal information
We collect the following information:

  • Name
  • first name
  • Adresse électronique
  • telephone number
  • postal address

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and/or logs to gather information about you.

Under no circumstances will this data be passed on or sold to third parties.

Forms and Interactivity:
Your personal information is collected through forms, namely:

  • Registration form for the website
  • Order form

We use the information we collect for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • statistics
  • contact

Your information is also collected through the interactivity that may be established between you and our website in the following ways:

  • statistics
  • contact

We use the information we collect for the following purposes:

  • feedback
  • correspondence
  • Information or for promotional offers

Right of objection and withdrawal
We undertake to offer you a right of objection and withdrawal with respect to your personal information.The right of objection is understood as the possibility offered to users to refuse to have their personal information used for certain purposes mentioned during collection.The right of withdrawal is understood as the possibility offered to users to request that their personal information is no longer included, for example, in a mailing list.To exercise these rights, please contact us using the contact details provided in the footer.

Right of access
We undertake to recognize a right of access and rectification to data subjects who wish to consult, modify or even delete information concerning them.To exercise these rights, please contact us using the contact details indicated in the footer.

Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To keep your personal information secure, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism provides maximum security, there is always a risk involved in using the Internet to transmit personal information.

Third party services
putting up
Our website is hosted by the Infomaniak online tool:
https://www.infomaniak.com/

Newsletter
Our newsletter allows us to send you information and offers. You can revoke your subscription at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us.
Our provider is Infomaniak Network SA in Switzerland.

Tags Management Systems (TMS)
Our website uses Google Tag Manager (GTM). This system allows us to manage the various tags used on our website.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, which beacons are actually deployed and how they are used. This information may be used to improve, maintain, protect and develop their services.
Our provider is Google Inc. in the USA.

Analytics
Our website uses Google Analytics. This system makes it possible to establish various analyses of the use of our website.
The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page as well as the various interactions with our site (visit times, clicks, completed forms, etc.).
We use this data anonymously (anonymization of IP addresses), in order to improve our services and offers, but also in order to personalize the content of our website.
Our provider is Google Inc. in the USA.

Other third-party services and content
Our website may incorporate third-party content such as YouTube videos, Google Maps, Slideshare presentations, social media sharing buttons or other elements. This means that the providers of these content store your IP address or other elements. For example, if you are logged into your Google account, access to a page containing a Youtube video may be assigned to your account.

Retention period
The personal data we process through our website are stored as follows, depending on their type:

  • Google Analytics: the data collected is anonymised, and we have set a retention period of 26 months.
  • E-mailing: If no interaction takes place (opening, clicking, ..), your data is anonymized for a maximum of 30 months from the last interaction.
  • Data entered in the forms: maximum 30 months.

Legislation
We undertake to comply with the laws applicable to Switzerland.